Update - We are continuing to work on a fix for this issue.
Sep 10, 2024 - 07:39 PDT
Identified - Eligibility checks for certain payers are not available in Practice Fusion because Change Healthcare (CHC) continues to experience service interruptions due to a cyberattack. We are working with CHC and will provide updates as eligibility checks for these payers become available.
Aug 08, 2024 - 08:36 PDT
Practice Fusion EHR
Operational
90 days ago
99.98
% uptime
Today
Login
?
Operational
90 days ago
99.87
% uptime
Today
eRx
?
Operational
90 days ago
100.0
% uptime
Today
Charting
?
Operational
90 days ago
100.0
% uptime
Today
Documents
?
Operational
90 days ago
100.0
% uptime
Today
Laboratory & Radiology
?
Operational
90 days ago
99.98
% uptime
Today
Partner Services
?
Operational
90 days ago
99.98
% uptime
Today
Schedule
?
Operational
90 days ago
100.0
% uptime
Today
Tasks
?
Operational
90 days ago
100.0
% uptime
Today
Messaging
?
Operational
90 days ago
100.0
% uptime
Today
Reports
?
Operational
90 days ago
100.0
% uptime
Today
Patient Fusion PHR
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 27, 09:22 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 27, 06:57 PST
Investigating -
We are aware that some users are experiencing issues when accessing some features of the EHR such as the scheduler and encounters. We are working to resolve the issue as soon as possible.
Nov 27, 06:15 PST