Resolved -
This incident has been resolved.
Apr 3, 19:15 PDT
Monitoring -
A fix has been implemented and the EHR system is now operating with improved performance. Most previously reported issues have been resolved, including, CDS Alerts and Flowsheets.
Lab orders/results are processing but experiencing a queue. Please anticipate delays as the system works through the current volume.
All other functionality has been restored and is performing as expected.
Thank you for your patience during this resolution process
Apr 3, 17:32 PDT
Identified -
A partial fix has been implemented and EHR performance is improved. We are continuing to investigate remaining issues impacting Lab ordering and results, CDS Alerts, and Flowsheets. Please note that some CDS Alerts may not display accurately or may be missing entirely until additional fixes are implemented.
Apr 3, 12:08 PDT
Update -
We are continuing to investigate the issue.
Apr 3, 10:44 PDT
Update -
We are continuing to investigate the issue.
Apr 3, 09:38 PDT
Update -
We are continuing to investigate the issue.
Apr 3, 08:52 PDT
Investigating -
We are aware of an issue impacting Lab ordering, Timeline events, and CDS alerts. We are working to resolve the issue as soon as possible.
Apr 3, 08:11 PDT