Update - We are continuing to work on a fix for this issue.
Sep 10, 2024 - 07:39 PDT
Identified - Eligibility checks for certain payers are not available in Practice Fusion because Change Healthcare (CHC) continues to experience service interruptions due to a cyberattack. We are working with CHC and will provide updates as eligibility checks for these payers become available.
Aug 08, 2024 - 08:36 PDT
Practice Fusion EHR
Operational
90 days ago
99.95
% uptime
Today
Login
?
Operational
90 days ago
99.98
% uptime
Today
eRx
?
Operational
90 days ago
99.62
% uptime
Today
Charting
?
Operational
90 days ago
100.0
% uptime
Today
Documents
?
Operational
90 days ago
100.0
% uptime
Today
Laboratory & Radiology
?
Operational
90 days ago
100.0
% uptime
Today
Partner Services
?
Operational
90 days ago
99.98
% uptime
Today
Schedule
?
Operational
90 days ago
100.0
% uptime
Today
Tasks
?
Operational
90 days ago
100.0
% uptime
Today
Messaging
?
Operational
90 days ago
100.0
% uptime
Today
Reports
?
Operational
90 days ago
100.0
% uptime
Today
Patient Fusion PHR
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Oct 11, 11:57 PDT
Update -
We are continuing to monitor for any further issues.
Oct 10, 15:48 PDT
Monitoring -
Updox has implemented a fix but some queued fax messages are still being processed. See https://status.updox.com/ for full detail.
Oct 10, 15:47 PDT
Identified -
We are aware of an issue impacting Messaging and Fax Referrals due to a interruption to our service provider, Updox. Updox is currently working on a fix. See https://status.updox.com/ for updates.
Oct 10, 10:03 PDT