Identified - We are aware of an issue impacting sending Superbills to Tebra (Kareo). We are working to resolve the issue as soon as possible.
Mar 14, 2025 - 13:47 PDT
Practice Fusion EHR
Degraded Performance
90 days ago
99.98
% uptime
Today
Login
?
Operational
90 days ago
99.95
% uptime
Today
eRx
?
Operational
90 days ago
99.98
% uptime
Today
Charting
?
Operational
90 days ago
99.98
% uptime
Today
Documents
?
Operational
90 days ago
99.98
% uptime
Today
Laboratory & Radiology
?
Operational
90 days ago
99.98
% uptime
Today
Partner Services
?
Degraded Performance
90 days ago
99.91
% uptime
Today
Schedule
?
Operational
90 days ago
100.0
% uptime
Today
Tasks
?
Operational
90 days ago
100.0
% uptime
Today
Messaging
?
Operational
90 days ago
100.0
% uptime
Today
Reports
?
Operational
90 days ago
100.0
% uptime
Today
Patient Fusion PHR
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Mar 17, 12:03 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 17, 11:49 PDT
Investigating -
We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.
Mar 17, 11:33 PDT
Mar 16, 2025
No incidents reported.
Mar 15, 2025
No incidents reported.
Mar 14, 2025
Unresolved incident: EHR is online but some users may experience issues with sending Superbills to Tebra (Kareo).
Resolved -
This incident has been resolved.
Mar 10, 13:00 PDT
Identified -
We are aware of an issue impacting Lab orders and results causing delays with our partner Bioreference. They have made us aware and are working to resolve the issue as soon as possible.
Mar 10, 12:38 PDT
Resolved -
This incident has been resolved.
Mar 7, 18:13 PST
Identified -
We are aware of an issue impacting the Patient Ledger billing feature. We have identified root cause and are preparing to deploy a fix on Friday, March 7th.
Mar 6, 18:44 PST