EHR is online but some users may experience issues with Quest lab ordering

Incident Report for Practice Fusion

Resolved

This incident has been resolved.

Posted Jul 16, 2024 - 19:00 PDT

Our vendor, Quest has implemented a fix and indicated services have been restored.

Posted Jul 16, 2024 - 16:07 PDT

Our vendor Quest has identified the issue and is currently working on a resolution.

Posted Jul 16, 2024 - 11:41 PDT

Quest Labs is are aware of an issue impacting Lab ordering for customers. We are working with them to resolve the issue as soon as possible.

Posted Jul 16, 2024 - 09:21 PDT

This incident affected: Practice Fusion EHR (Laboratory & Radiology).