EHR is online but some users may experience issues with e-prescribing EPCS (ID.me)

Incident Report for Practice Fusion

Resolved

This incident has been resolved.

Posted Dec 18, 2025 - 16:21 PST

A fix has been implemented and we are monitoring the results.

Posted Dec 18, 2025 - 16:02 PST

We are continuing to work on a fix for this issue.

Posted Dec 18, 2025 - 15:37 PST

We are aware of an issue impacting sending controlled medications. We are working to resolve the issue as soon as possible.

Posted Dec 18, 2025 - 14:43 PST

This incident affected: Practice Fusion EHR (eRx).