Practice Fusion Status

Scheduled appointments are delayed in showing in the Patient Fusion portal

Incident Report for Practice Fusion

Resolved

This incident has been resolved.
Posted Aug 23, 2023 - 06:26 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 22, 2023 - 14:36 PDT

Update

We are continuing to investigate the issue where scheduled appointments may be delayed in appearing in the Patient Fusion patient portal until as many as 4 days after the appointment was scheduled. Please note that appointment notification and reminder emails are not impacted by this issue.
Posted Aug 22, 2023 - 12:00 PDT

Investigating

We are aware of an issue impacting Patient Fusion scheduling. Appointments may be delayed in appearing in the patient portal up to 48 hours. We are working to resolve the issue as soon as possible.
Posted Aug 19, 2023 - 13:27 PDT
This incident affected: Patient Fusion PHR.
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