Practice Fusion Status

EHR is online but some users may experience issues with Messaging and Fax Referrals

Incident Report for Practice Fusion

Resolved

This incident has been resolved.
Posted Oct 11, 2024 - 11:57 PDT

Update

We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 15:48 PDT

Monitoring

Updox has implemented a fix but some queued fax messages are still being processed. See https://status.updox.com/ for full detail.
Posted Oct 10, 2024 - 15:47 PDT

Identified

We are aware of an issue impacting Messaging and Fax Referrals due to a interruption to our service provider, Updox. Updox is currently working on a fix. See https://status.updox.com/ for updates.
Posted Oct 10, 2024 - 10:03 PDT
This incident affected: Practice Fusion EHR (Messaging).
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