EHR is online but some users may experience issues with e-prescribing controlled substances

Incident Report for Practice Fusion

Resolved

This incident has been resolved.

Posted May 10, 2024 - 11:46 PDT

Monitoring

Id.me has implemented a fix and we are monitoring the results.

Posted May 10, 2024 - 10:59 PDT

Investigating

We are aware of an issue while authenticating with ID.me for e-prescribing controlled substances. We are working to resolve the issue as soon as possible.

Posted May 10, 2024 - 09:51 PDT

This incident affected: Practice Fusion EHR (eRx).

Practice Fusion Status