EHR is online but some users may experience issues with Lab ordering

Incident Report for Practice Fusion

Resolved

This incident has been resolved.

Posted May 15, 2023 - 21:15 PDT

Monitoring

A fix has been implemented and lab orders are now processing successfully. Please note, however, that there will be a delay in the delivery of lab orders for the remainder of the day due to the backup of order messages caused by the issue. We thank you for your patience and expect the backup to be resolved by end of day.

Posted May 15, 2023 - 12:05 PDT

Investigating

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

Posted May 15, 2023 - 08:44 PDT

This incident affected: Practice Fusion EHR (Laboratory & Radiology).

Practice Fusion Status