The EHR is online but some users may have multiple sections missing from the Summary tab

Incident Report for Practice Fusion

Resolved

This incident has been resolved.

Posted Aug 22, 2024 - 10:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2024 - 17:05 PDT

Identified

We are aware of an issue impacting certain sections not appearing in the summary tab of patient charts. We are working to resolve the issue as soon as possible.

Posted Aug 21, 2024 - 09:16 PDT

Investigating

We are investigating reports of multiple sections not appearing in the Summary tab of patient charts. The issue may impact some users.

Posted Aug 21, 2024 - 07:17 PDT

This incident affected: Practice Fusion EHR (eRx).

Practice Fusion Status