The EHR is online but some users may experience issues with insurance eligibility checks

Incident Report for Practice Fusion

Update

We are continuing to work on a fix for this issue.

Posted Sep 10, 2024 - 07:39 PDT

Identified

Eligibility checks for certain payers are not available in Practice Fusion because Change Healthcare (CHC) continues to experience service interruptions due to a cyberattack. We are working with CHC and will provide updates as eligibility checks for these payers become available.

Posted Aug 08, 2024 - 08:36 PDT

This incident affects: Practice Fusion EHR (Partner Services).

Practice Fusion Status